Refund policy

Thank you for shopping at VRochét. In the case that you are not entirely satisfied with your purchase, we would like to help.

To instigate the return or refund, follow the steps below.

Returns

You have 14 days to return your purchase from the day of delivery.

For an eligible return the item must be in the same condition in which you received it- including all original packaging and with the tag in tact. You must also have the receipt or proof of purchase. Potential fraud or abuse of this policy, including excessive or unreasonable returns, may result in the rejection of future transactions or returns.

We are unable to accept returns without the original packaging or proof of purchase.

You are responsible for shipping any return and exchange items.

Refunds

There's a 15% restocking fee.

Once your return is processed at our facility, your funds will be credited back to your original method of payment. Once processed, you can expect to see this reflected on your statement within 3-10 business days.

Please note that banks may require additional time to process and post the transaction, so the credit may not show up until your credit card's next monthly billing cycle.